Log in at the top of the page and select Order Tracking. Enter your order number and email address. If you need additional help, contact our Consumer Relations experts at consumerrelations@melitta.ca or 1-800-565-4882 Ext 110.

Orders typically ship within 3 business days (Mon–Fri) and arrive in approximately 7–10 business days via Canada Post.

You can unsubscribe at any time by clicking the Unsubscribe link at the bottom of any Melitta email. It may take a few days for the change to take effect. You can also request removal by emailing consumerrelations@melitta.ca.

We proudly stand behind our products. With a receipt, we’ll refund or replace any Melitta item within 60 days of purchase. Receipts must accompany the request for refund or replacement. Call 1-800-565-4882 Ext 110 or email consumerrelations@melitta.ca to start a return.

Make sure you're using the latest version of your browser. If issues continue, contact us with your device and browser details: consumerrelations@melitta.ca or 1-800-565-4882 Ext 110.

1. Add products to cart at shoponline.melitta.ca

2. Check out and choose Subscribe for Saving 7.5%

3. Select your delivery frequency

4. Place your order and your first shipment goes out within 72 hours

You can also email consumerrelations@melitta.ca (include Name, full address) or call 1-800-565-4882 Ext 110 for assistance.